Back in the beginning of August I told you all about the next big thing for our team – marketing automation. To BAM, marketing automation was all about providing registrants and website visitors personalized content based on online behaviours – what they click online, in eblasts, etc. At the time, if you recall, I mentioned how excited we were about the benefits that this type of relationship building creates for our clients.
Well, as of this week, I’m especially happy to report that we’ve deployed our first set of emails – and if you’re registered with Queensville, one might already be in your inbox. Six versions of our first personalized community eblast were created and deployed to registrants based on survey questions they answered during the registration process. We’ll now be able to gather extensive after-the-click tracking on each email so that we can further craft personalized messaging that will speak to the individual interests of the recipients. This is no different than the customized content that sites like Amazon or eBay generate for their customers.
Our newest team member, Zoë Ong, is quarterbacking this new initiative. Zoë, who previously worked at itracMEDIA, a marketing automation firm, is currently in her second week here at BAM. She has a strong background in the field and, when asked, had this to share on the topic:
“Marketing automation helps you target the right people more effectively. It only makes sense to use a user’s interests and browsing habits to deliver meaningful content they want to see.”
BAM is thrilled to have Zoë on the team, and I’m confident that she will help us take our digital thrust to the next level because the stats speak for themselves – 63% of companies that are outgrowing their competitors use marketing automation software. In the end, the real value added is the relationships this type of marketing creates between our clients and potential homebuyers – and we’re excited to be a part of it.